To demonstrate our one-stop capabilities, this section presents an integrated FM solution matrix, matching client’s typical facility needs with PT HMB’s service offerings. At present, a workplace that is safe, hygienic, well-maintained, and responsive are a must. PT HMB’s integrated approach is designed to meet these needs holistically. By partnering with us, our client gains a single accountable provider for all facility functions, which translates to consistent service quality and simplified management. In fact, organizations that consolidate FM services with one provider often see benefits like unified reporting, improved building performance, and a better overall workplace experience for employees. The matrix below outlines how PT HMB’s services align with our client’s requirements:
| Common Needs of a Modern Tech Office |
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PT HMB’s Integrated FM Services |
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| Clean, Hygienic Work Environment – Daily cleaning of offices, regular disinfection (especially in high-touch areas), and proper waste disposal to ensure a healthy workspace for employees and visitors. |
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Cleaning & Hygiene Services: Trained janitorial teams perform daily cleaning, trash removal, restroom sanitation, and periodic deep cleaning. PT HMB also uses eco-friendly cleaning products and can schedule after-hours disinfection protocols as needed to maintain high hygiene standards. |
| Reliable Building Operations – Consistent functioning of air conditioning, power, lighting, and other building systems; quick resolution of any facility issues (e.g. AC outages, electrical faults) to avoid downtime. |
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Preventive & Reactive Maintenance: Our technical crew handles HVAC maintenance, electrical and plumbing repairs, and routine inspections of critical systems. We implement preventive maintenance plans to reduce breakdowns and provide an on-call technician for rapid response to any facility issues, ensuring minimal disruption to client’s operations. |
| Safety and Security – Secure office premises with controlled access, 24/7 security monitoring, emergency preparedness (fire safety, first aid), and a generally safe environment for staff, guests, and assets. |
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Security & Safety Management: PT HMB provides professional security guards to monitor entrances and patroll the facility. We manage access control systems (badges, visitor logs) and coordinate closely with building security if client’s office is in a multi-tenant building. In addition, we maintain fire safety equipment and can conduct emergency drills or safety training, aligning with client’s internal security policies and any regulatory requirements. |
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| Efficient Administrative Support – Smooth front-desk operations, hospitality for guests, organized mail and package handling, and assistance with administrative tasks to support client’s staff. |
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Front Desk & Office Support: Our receptionists ensure a warm welcome for visitors and efficient call handling. Mailroom services track and distribute incoming/outgoing mail or deliveries promptly. We also provide general admin assistants who can help with filing, scheduling facility-related appointments (e.g. equipment servicing), and coordinating any office errands – effectively acting as an extended administrative arm for our client’s. |
| Workplace Comfort & Amenities – A well-kept, comfortable workspace with amenities for employees (e.g. clean pantry and break areas, stocked supplies, pleasant indoor environment, greenery) that boosts morale and productivity. |
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Workplace Hospitality Services: PT HMB’s team keeps pantry and break areas clean and stocked (including managing supplies of coffee/tea and cleaning of appliances). Our maintenance covers lighting and AC adjustments for comfort. We take care of indoor plants and landscaping to create a pleasant atmosphere. Pest control routines are in place to ensure a comfortable, pest-free environment. These services help our clients provide a top-notch employee experience in the office. |
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| Scalability & Flexibility – Ability to scale services up or down as our client grows or as demands change (for example, during office expansion, events, or new regulatory requirements) without needing to hire additional vendors. |
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Flexible Service Model: As an integrated FM provider, PT HMB can easily adjust the scope of services in response to our client’s needs. If our client expands to new floors or locations, we can mobilize additional cleaning staff or technicians accordingly. For special events or peak periods, we can provide extra manpower (such as additional cleaners, technicians on standby, or event support staff). We also stay adaptable to any new requirements (e.g. enhanced sanitization protocols or sustainability initiatives) and will work with client’s management to incorporate those into our service delivery. |
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